Last Revised July 2020
The following provides examples of the type of information that we collect from you and how we use that information.
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Customer Information||We collect the name, and contact information, of our customers and their employees with whom we may interact.||We have a legitimate interest in contacting our customers and communicating with them concerning normal business administration such as projects, services, and billing, and to provide additional information regarding products.|
|Cookies and Third Party Tracking||We may participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. See our Cookie Section below for more information.||We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.|
|Dealer and Partner Information||We collect information from our dealers and other partners and their employees including contact information, account information, username, and other business identifiers.||We collect this information in order to fulfill our contractual obligations with dealers and other partners.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Employment||If you apply for a job posting, seeking additional information about employment opportunities, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number.Providing this information is required for employment.||We use information about current employees to perform our obligations as an employer. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations|
|Feedback/Support||If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Mailing List||When you sign up for one of our mailing lists we collect your email address or postal address.||We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.Additionally, we may hire a third party to send mail to you based of information that third party has about you, such as your address and demographic data. The third party’s privacy practices apply in this scenario.|
|Mobile Applications||We provide mobile applications that allow you to, among other things, control our products and view our product catalog.||Not all of our mobile applications collect or require your information. For those that do, providing your information indicates your consent to processing.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Order Placement||We may collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order.||We use your information to perform our contract to provide you with products or services.|
|Partner Promotion||We collect information that you provide as part of a co-branded promotion with another company.||We have a legitimate interest in fulfilling our promotions.|
|Request a Consultation or Appointment||When you request a consultation or an appointment with one of our representatives we collect information from you necessary to provide the consultation, such as your address or contact information.||We collect this information based off of your consent to receive a consultation.|
|Sweepstakes or contests||When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected.||We have a legitimate interest in operating the sweepstakes. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we have a legitimate interest in complying with those laws.|
|Website interactions||We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.||We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.|
|Web logs||We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click- activity, referring website, and/or a date/time stamp for visitors.||We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our web services or features is the most popular.|
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
You can make the following choices regarding your personal information:
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call, email, or via our online identification tool available via our request portal. Depending on your request, we may ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. Our identification tool may also look at public records to verify your identity. We may also ask you to provide a signed declaration confirming your identity.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:
If we do not receive both pieces of information, the request will be denied.
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
The following additional information relates to our privacy practices:
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that
organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.
|Category of Personal Information||Is information collected by us?||Is information transferred for valuable consideration?||Is information transferred for business purposes?|
|Audio, electronic, visual, thermal, olfactory, or similar information||✅||❌||✅|
|Bank account number||✅||❌||✅|
|Characteristics of protected classifications (e.g., age, sex, race, ethnicity, physical or mental handicap, etc.)||✅||❌||✅|
|Audio, electronic, visual, thermal, olfactory, or similar information||✅||❌||✅|
|Commercial information (e.g., products or services purchased, or
other purchasing or consuming histories or tendencies)
|Credit card number||✅||❌||✅|
|Debit card number||✅||❌||✅|
|Driver’s License Number / State ID||✅||❌||✅|
|Electronic network activity (e.g., browsing history)||✅||❌||✅|
|Health insurance information||✅||❌||✅|
|Identifiers (e.g., name or alias)||✅||❌||✅|
|Insurance Policy Number||✅||❌||✅|
|Online identifier (e.g. IP address)||✅||❌||✅|
|Other financial information||✅||❌||✅|
|Social Security Number||✅||❌||✅|
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
1 Blue Hill Plaza
P.O. Box 1569
Pearl River, NY 10965
If you would like to request access or deletion of your data, please use our Request Portal or you may call us at: 866-930-0488
Effective Date: December 2019
Last Updated: July 2020